Report Content / Request Removal

Content reporting, takedown, complaints and appeals

Anyone can report content on CF Media Space, including people without an account. You do not need to verify your age or access the reported material to use this page.

Report suspected illegal content, intimate images shared without consent, suspected underage content, threats, harassment, privacy breaches, copyright concerns, impersonation or breaches of our rules. A report does not automatically establish that content is unlawful.

What happens next

We save your report with a case reference for moderator review. Suspected child sexual abuse material, intimate content shared without consent, and serious threats are prioritised for urgent review. Other cases are assessed according to their risk. This is not a continuously monitored emergency service. Call 999 if someone is in immediate danger.

Moderators assess the information available against the law and our terms, may ask for more information, and may restrict access, remove content or restrict an account where appropriate. Illegal content is removed swiftly once identified. We record our decision and the action taken. Reporting alone does not automatically remove content.

Contact and decisions

Give an email address only if it is safe for us to contact you. We can use it for questions and the outcome; anonymous reports are accepted, but we cannot contact you without contact details. Keep your reference. We may need enough identifying information to investigate a formal legal claim.

Complaints and appeals

You can complain about our handling of a report, our safety processes, or appeal a content removal, warning or account restriction. Use this same form, select Complaint or Appeal, explain your concern and include any earlier reference you have. If possible, a different moderator should review a challenged decision. You can also email clubhouseuk@gmail.com. Missing an earlier reference does not prevent a complaint.

Privacy

The form records the details you provide, your member ID if signed in, and processing history. Authorised staff with access to Admin Tools can review reports. Notifications go to our reporting inbox without the report text or reporter details. We do not routinely disclose your identity to the reported member; lawful disclosure may sometimes be necessary.

A keyed hash of your connection address is temporarily used to limit spam, with expired rate-limit entries removed by the maintenance task. Do not include unnecessary sensitive information, passwords or identity documents. Case records should be retained only as long as needed for handling, appeals, safeguarding or legal obligations, with periodic review by the site operator. This notice supplements our main privacy policy.

For copyright or other formal rights notices, give the content location, the basis of your claim, and your name and contact information; a postal address can be supplied in the optional field or by email if needed. Ordinary safety reports do not require a postal address.

Do not download, copy or send suspected child sexual abuse imagery. Provide links or identifying details only.